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Built for Pakistani clinics

Clinic Management Software, the Complete Clinic Operating System Built for Pakistan

A complete clinic operating system that keeps patient histories, appointments, prescriptions and billing in one place, and sends visit and follow up reminders on WhatsApp. English and Urdu, on any phone.

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Running a clinic in Pakistan is a lot of manual work

Running a clinic in Pakistan means keeping patient files in physical folders that get lost or misfiled, maintaining appointment registers by hand, writing prescriptions on loose paper that patients misplace, and chasing pending payments from a handwritten ledger at the end of the day. The front desk is busy with phone calls to remind patients of their next visit, bills are calculated by hand for each consultation, and lab reports arrive on paper slips that have no permanent home in the patient file. When a patient comes back after six months, pulling together their full history takes time the clinic does not have.

doublesixOS brings all of this together in one place. The patients module gives every patient a permanent digital file with full history and instant search. The appointments module handles the daily queue. Prescriptions are written and saved against each visit. Billing records consultations, procedures and tests, tracks partial payments and produces PDF receipts that go out on WhatsApp. WhatsApp reminders go out automatically for appointments and follow ups, in Urdu or in English, so the front desk spends less time on reminder calls and more time helping patients.

Everything a Pakistani clinic needs, in one place

Every module a clinic needs, from the first patient registration to end of day billing and WhatsApp follow ups, all working together in one place.

Patient Records

Every patient gets a permanent digital file with their personal details, medical history, visit notes and documents, all in one place. Search by name, phone number or file number and pull up the full record in seconds from any device. No more hunting through folders or relying on a single register that can be lost.

Appointments and Daily Queue

Book appointments, manage walk ins and see the full day queue from a single screen. The front desk knows exactly who is waiting, who has been seen and who is next, so patients are not left wondering about their turn. Appointment slots are easy to set and reschedule without crossing out lines in a register.

Prescriptions

The doctor writes and saves a prescription against each visit, linked directly to the patient file. Prescriptions can be printed or shared with the patient straight from the system, so nothing is written on loose paper that gets misplaced. The full prescription history is available the next time the patient comes in.

Billing and Receipts

Bill consultations, procedures and lab tests from one screen, and record full or partial payments as they come in. See the list of pending payments in one click so nothing slips through at month end. Clean PDF receipts are generated for every payment and can be printed or sent to the patient on WhatsApp.

Lab Tests and Reports

Record lab tests ordered during a visit and attach the results directly to the patient file when they arrive. The doctor sees the full picture, from prescription to test results, without asking the front desk to search for papers. Reports stay with the patient permanently, not in a separate folder that is easy to misplace.

WhatsApp Reminders for Patients

Appointment reminders and follow up messages go out to patients on WhatsApp automatically, in Urdu or English, so the front desk does not have to call each patient by hand. Patients receive receipts and notices directly on the app they already use, with no new account or login required on their side. These are outbound messages sent from the clinic dashboard.

Urdu and English Interface

The entire platform switches between Urdu and English in one click, with full right to left support for Urdu. Documents, prescriptions and WhatsApp messages to patients can go out in Urdu, which is what most patients and families in Pakistan read most comfortably. Built for Pakistani clinics from the start, not translated as an afterthought.

PDF Receipts and Documents

Every payment receipt, every prescription and every report prints as a clean, professional PDF directly from the system. Send them on WhatsApp or print them at the desk, with no need for a designer or a separate template. Patients and families always have a clear written record of what was charged and what was prescribed.

Staff and Payroll

Keep records for all staff including doctors, nurses and front desk, mark their attendance and leaves, and run monthly payroll with salary slips generated in the system. No separate spreadsheet is needed to track who was present and what they are owed. Salary slips can be shared with staff directly.

Daily Collection Reports

See exactly how much was collected today, this month and this year, broken down by consultations, procedures and tests. End of day, end of month and year reports are ready whenever you need them, without asking the front desk to add up the register. Income and expenses both live in the same view.

Patient History

Every visit, every prescription, every test and every payment is stored against the patient file in order. When a patient returns after weeks or months, the doctor sees the full picture immediately, from the first consultation onwards. There is no need to ask the patient to remember their previous medicines or bring old slips.

Multiple Branches

If your clinic has more than one location, doublesixOS can keep the patients, staff and billing of each branch separate while you manage all of them from one login. Each branch has its own records and reports, so nothing gets mixed up. Talk to us about the right setup for your locations.

How clinic owners run doublesixOS day to day

A few everyday moments, and how they go once your clinic is on doublesixOS.

1

A patient arrives at the front desk

The receptionist searches the patient by name or phone number, pulls up their file in seconds and books them into the day queue. If they are a new patient, a fresh file is created in one short form. When the doctor is ready, the next patient in the queue is called up and their full history is already on screen.

2

Doctor sees the patient and writes a prescription

The doctor reviews the patient history and previous prescriptions directly on screen before the consultation. After the visit, the prescription is written in the system and saved against the visit, then printed or shared with the patient on WhatsApp. The next time this patient comes in, the prescription history is right there.

3

Billing and receipt at the front desk

After the consultation, the front desk creates the bill for the visit, any procedures and any tests ordered, and records the payment. A PDF receipt is generated on the spot and can be printed or sent to the patient on WhatsApp in seconds. If the patient pays in part, the balance is recorded and appears in the pending payments list.

4

Appointment reminder the day before

The system sends a WhatsApp message to patients with appointments the following day, in Urdu or English, without the front desk having to make a single phone call. Patients confirm or can be called back only if needed, which means fewer no shows and a more predictable daily queue. The front desk starts the day knowing who is expected.

The hard way vs doublesixOS

The same clinic tasks, the old way and the doublesixOS way.

The hard way

  • Searching through physical folders to find a patient file before the doctor walks in
  • Writing prescriptions on paper slips that patients lose before their next visit
  • Adding up the day's collections by hand from a billing register at closing time
  • Calling patients one by one the day before to remind them of their appointment
  • Lab reports arriving on loose paper with no permanent link to the patient file
  • Checking who has an outstanding balance by going through the full fee register
  • Writing salary slips for staff by hand or in a separate spreadsheet every month
  • Sending a payment receipt on paper that the patient can misplace
  • The doctor asking the patient to recall their previous medicines during a follow up

With doublesixOS

  • Search by name or phone number and open the full patient file in seconds from any device
  • Prescription written in the system, saved against the visit and shared on WhatsApp instantly
  • End of day collection report ready in one click, broken down by type of service
  • Appointment reminder WhatsApp messages go out automatically the day before
  • Lab reports recorded and attached to the patient file permanently in the system
  • Open the pending payments list in one click to see exactly who still owes and how much
  • Run monthly payroll and generate salary slips for all staff from inside the system
  • Clean PDF receipt generated for every payment and sent to the patient on WhatsApp
  • Full visit history, prescriptions and test results on screen before the doctor says a word

Why Pakistani clinic owners choose doublesixOS

The things that actually matter when you run a clinic here.

Made for Urdu, not just translated

The interface, prescriptions and WhatsApp messages to patients all work in Urdu with full right to left support. Your staff use the language they are most comfortable in, and patients receive documents and reminders in the language they actually read. This is not a translation added later; Urdu is built in from the beginning.

WhatsApp is built in

Your patients are already on WhatsApp every day, so that is where doublesixOS reaches them. Appointment reminders, follow up notices and payment receipts all go from the clinic dashboard to the patient's phone without the front desk making a call or saving a number. Patients receive messages and need no app, no account and no password.

Priced and billed in rupees

Bills, receipts and reports are all in Pakistani rupees and match how a clinic in Pakistan already works, with consultations, procedures and tests billed separately and partial payments recorded naturally. There is nothing to convert and no foreign billing format to adapt to. The system fits your existing process, not the other way around.

No IT team needed

doublesixOS runs in a web browser on any phone, tablet or laptop, so there is no server to set up, no software to install and no special hardware to buy. The interface is simple enough for a front desk receptionist to learn quickly, and our team trains your staff over WhatsApp or a call until they are comfortable.

Your data stays private

Each clinic's data is kept completely separate using row level security, so your patient files and billing are never mixed with any other clinic's data. Everything is stored on a secure cloud and backed up automatically every day, and your data is never sold. Your patients trust you with their health information, and doublesixOS keeps it private.

Questions clinic owners ask us

How does pricing work for a clinic?

Pricing is tailored to your clinic’s size and the modules you need, so you only pay for what fits. There are no public price tables and no online signup. Message us on WhatsApp with a little about your clinic and we will send a clear quote, usually within 24 hours. You can also see our plans on the pricing page and contact us for a final price.

We keep all our patient records on paper right now. How do we move over?

You can move at your own pace without any pressure to switch everything at once. New patients are added directly in doublesixOS from day one, and for existing patients you can bring them in gradually as they return for visits. Our team helps you during setup so you are not starting from a blank screen, and many clinics run their paper files alongside the system for the first few weeks until the team feels comfortable.

Can the interface and documents be in Urdu?

Yes. The whole platform switches between English and Urdu in one click, with full right to left support throughout. Prescriptions, receipts and WhatsApp messages to patients can all go out in Urdu, which is the language most patients in Pakistan read most easily. Your staff can also work in whichever language they prefer.

How does WhatsApp work for patients? Do they need to install anything?

Patients need nothing at all. The clinic sends outbound messages from the dashboard and the patient receives them on the WhatsApp they already have on their phone. Appointment reminders, follow up notices and payment receipts all arrive as normal WhatsApp messages, in Urdu or English, with no app to download, no account to create and no password to remember. These are one way messages sent by the clinic; there is no automated chatbot or two way flow.

Is our data safe and private?

Yes. Each business’s data is kept separate using row level security, so you only ever see your own clinic’s information. It is stored on a secure cloud and backed up automatically every day, and we do not sell your data to anyone.

Can the doctor see a patient's full history during a follow up visit?

Yes, and that is one of the main reasons clinics use doublesixOS. Every visit, every prescription, every lab test result and every payment is recorded against the patient file in order. When the patient comes back, the doctor opens the file and sees the complete picture from the very first visit, including all previous prescriptions, without asking the patient to remember anything or bring old papers.

How do appointment reminders work, and can they reduce patient no shows?

The system can send a WhatsApp reminder to patients before their scheduled appointment, in Urdu or English, without anyone at the front desk having to make a phone call. This means patients are less likely to forget and the daily queue is easier to predict. The reminders go out as outbound WhatsApp messages from the clinic dashboard, and patients simply receive them on their phone.

What devices and internet do we need?

Any phone, tablet or laptop with a web browser works, so there is no special hardware to buy. It runs on a normal internet connection, and because it is a Progressive Web App, recent data is cached so basic tasks keep working if your connection drops for a while, then sync once you are back online.

How long does setup take, and do you train our team?

We set the system up with you and configure it around how your clinic works, so you are not starting from a blank screen. We then train your team over call, screen share or WhatsApp until they are comfortable. The interface is simple, so most teams pick it up quickly.

What happens to our data if we ever decide to leave?

Your data belongs to you. You can download your records and reports as PDFs at any time, and if you ever decide to stop, we will provide a copy of your data. There is no lock in.

Explore other industries

doublesixOS is one platform for many businesses. See the full industries hub, or jump to a related one.

All Industries

See every business doublesixOS supports.

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Appointments, POS, stylist commissions, customers and stock.

Run your whole clinic from one dashboard

Tell us about your clinic on WhatsApp and we will give you a walkthrough and a tailored quote. We reply within 24 hours.

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